Shipping policy
At Nevas Water, we are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping & Delivery
- Once your order has been dispatched, you will receive shipping confirmation and tracking details (where applicable).
- Delivery timelines may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
- While we strive to deliver within the estimated timeframe, delays beyond our control may occasionally occur.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Delays
If your order has not been delivered within the expected timeframe, please contact our customer support team at +91 8160072337, and we will assist you in tracking your shipment.
Return Policy
No returns are accepted. Due to the nature of our bottled water products, all sales are final. If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with your order details and supporting photos. We will review the issue and provide an appropriate resolution where applicable.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Phone: +91 8160072337